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Business Process Management Journal
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Business Process Management Journal
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International Journal of Production Research
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An important problem in probabilistic description is to understand who are the key players, which activities associated with enterprise system implementations are important, and when their effect is most prevalent across the IT development stages. Using an information theory approach, we analyze the fit between their importance, as noted in the current literature, and the experiences reported by a cross-section of 116 organizations that completed an enterprise system implementation experience. Our results suggest that the early literature- and case-based research on enterprise systems does not take into account the importance of several key variables. These findings provide guidance to managers on how best to utilize their limited resources by employing such factors at the stage in the project’s life cycle when they will have the greatest impact.
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This paper reports on a comparative case study of 13 industrial firms that implemented an enterprise resource planning (ERP) system. It compares firms based on their dialectic leaming process. All firms had to overcome knowledge barriers of two types: those associated with the configuration of the ERP package, and those associated with the assimilation of new work processes. We found
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Enterprise Resource Planning (ERP) Systems are among the most popular information technology (IT) software being adopted in organizations globally; such systems offer strategic and operational improvements to firms. The increasing popularity of the system in organizations has resulted in several studies investigating their implementations; our study of the literature suggests that only few have discussed ERP beyond the implementation phase. Similarly, studies have shown that the practitioners using such systems often lack knowledge on which issues to pay attention to when assessing the success of such technologies. This thesis is designed to increase knowledge in ERP studies for both researchers with interests in the success assessment of such systems and for practitioners using them. We are dealing with three areas here: We intend to extend the available ERP success measurement models in the literature, provide empirical evidence of the nature of relationships between selected cont.
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